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Helen & Douglas House
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Contact Us


We are on the outskirts of Oxford, just off the Cowley Road.

View a map of where we are.


Our address:
Helen & Douglas House
14A Magdalen Road


Office hours: 9.00-5.00pm Monday to Friday

Telephone: 01865 794749
Fax: 01865 202702

Safe Haven Fax: 01865 791322 (clinical use only)

General enquiries


Note: if you are using a sat-nav, and are visiting Helen House, please use the postcode OX4 1QT.


Fundraising Team E: 01865 799150.


Shops/Retail office - To arrange a collection of larger items that you would like to donate to our shops T: 01865 796772


Press Queries - Mrs Lin Crowley, Press & Public Relations Manager, T: 01865 799152,

E:  Messages for Lin can also be left with the fundraising team T: 01865 799150


Referrals - Information can be found here.






Travelling by car

Please note parking is very limited on-site so if you travelling by car, particularly for an event at Helen & Douglas House, it may be easier for you to park at one of the Oxford Park & Rides - for more information click here.


Getting to us from the Park & Ride

You will need to take the bus from the Park & Ride to Oxford City Centre where there are a number of buses you could take either up the Cowley Road or the Iffley Road:


The Oxford Bus Company No 3 (County Hall stop E3) to Rose Hill getting off at Magdalen Road

The Oxford Bus Company No 5 to Blackbird Lees (St Aldates stop G3) getting off opposite the Bingo Hall on the Cowley Road.


For more information on Oxford buses click here


Helen & Douglas House is a Company Limited by Guarantee in England and Wales under Company Number 4120488.
Registered office: North Bailey House, Oxford, OX1 2EA. 
Registered Charity Number: 1085951



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