Terms and conditions

Helen House & Douglas House (Trading) Ltd Refund Policy

Helen & Douglas House is happy to exchange/refund any perfect merchandise returned within 28 days of purchase.

Refunds will be credited to your credit/debit account on receipt of goods.

This does not affect your statutory rights.

The proprietor is:
Helen House and Douglas House (Trading) Ltd
14A Magdalen Road
Oxford
OX4 1RW

Postage and Packaging charges

Orders up to Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£9.99 = Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£3
Orders Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£10 to Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£29.99 = Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£6
Orders Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£30 to Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£49.99 = Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£8
Orders Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£50 and over = Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£12
For overseas add an extra Ã�ï¿½Ã¯Â¿Â½Ã�ï¿½Ã�Â£3