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Helen & Douglas House
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Cancer Care

The oncology service at Helen & Douglas House aims to enhance the quality of life for young people with cancer, providing specialist medical, nursing, psychological, emotional, and social support.

The service is flexible and responsive to each individual’s needs, with the ability to offer in-patient admission, outreach visits to home or hospital, or supportive care during treatment as needed by each patient. We are also available for symptom control advice to patients and professionals, 24 hours-a-day, 7 days-a-week. Members of our team work alongside the specialist nurses at the Oxford University Hospitals.

Depending on your illness you might only need to use our service at certain times, and medical teams involved can help decide when it is appropriate for us to be involved with your care. We can also help signpost you to other relevant supportive services if needed.


Douglas House is a bright and vibrant building with facilities such as a music room, jacuzzi, art room, massage therapy, and communal social areas such as games room, lounge and bar. Each of the 7 bedrooms has an en-suite shower room, TV and radio, iPod dock and computer, as well as patio doors that open out into a private garden. There are also 2 specially adapted bathrooms. There are 3 bedrooms available for family or friends to stay, and a lounge area for their use, and this accommodation is allocated by priority.

Helen House is a happy, family focused environment with a large play room, walk in toy room, a school teacher 4 days-a-week in term time, communal dining room, and accommodation for at least 4 families. We also have a small outreach team, who can work wherever the patient chooses to be cared for, as part of the larger team, supporting symptom management and care.

We aim to ensure our guests have a comfortable stay, and are happy to discuss your individual needs.

Helen & Douglas House aims to:

  • Work in partnership with the patient, family, carers and professionals to listen and identify and meet needs in an individualised and flexible way.
  • Deliver care where the patient and family want it to be.
  • Individually plan pain and symptom management with access to 24 hour advice.
  • Enable psychological and social support including formal counselling and therapy.
  • Pay attention to cultural, spiritual and practical needs.
  • Facilitate multi-professional and multi-agency teamwork and partnerships.
  • Provide information and advice about services such as leisure, housing adaptations, childcare, aids, equipment and transport; some minority groups may need extra assistance to enable this to happen, including translation services.

All care is delivered in partnership with the patient and carers and professionals working in primary care, hospital and community settings.

For more information about Helen & Douglas House and how to make a referral click here.


Wendi Snart, Zoe Hines and Charlie Rogers,

Paediatric Oncology Outreach Nurses,
Oxford University Hospitals,
Headley Way, Headington,

Oxford, OX3 9DU

01865 234988


Vicky Wren,

Macmillan Associate Nurse Practitioner - Sarcoma.
Nuffield Orthopaedic Centre,

Oxford University Hospitals NHS Trust,
Windmill Road, Headington,

Oxford OX3 7LD

01865 738282

Shelagh Harlow,

CLIC Sargent Social Worker
Level 2 Social Work,

JR Hospital, Oxford, OX3 9DU
01865 234685

07825 638883

(or secretary Aileen Cox 01865 221200)

Georgina O'Brien, Anne May,
Neuro-oncology Nurse Specialists
Neuroscience Offices,

Level 3, West Wing,
John Radcliffe Hospital, OX3  9DU
01865 234372

Karen Sherbourne,

ANP/Nursing Lead for Teenagers & Young Adults with Cancer
CNS Office, Level 2, Administration,

Cancer & Haematology Centre
Churchill Hospital, Old Road,

Headington, Oxford, OX3 7LJ
01865 572281 (x 72281)
Bleep 6678





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